Unitrans, as a recipient of Federal Transit Administration funds, is committed to providing quality transit service to all customers and follows all federal non-discrimination rules and regulations, including Title VI of the Civil Rights Act, the Americans with Disabilities Act, and the Equal Employment Opportunity program. No person shall, on the grounds of race, color, national origin, religion, gender identity, gender expression, actual or perceived sexual orientation, age, or ability, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity operated by Unitrans.
See this brochure for more details. For information on protections against national origin discrimination (both English and non-English materials), please visit the U.S. Department of Justice web site.
Filing a Title VI Complaint
Federal law requires Title VI complaints be filed within 180 calendar days of the alleged incident.
If you feel that you have been subjected to discrimination and wish to file a complaint, please download and complete this form and mail it to Unitrans, ATTN: Assistant General Manager-Administration, 1 Shields Ave, Davis, CA 95616, or fax your completed form to (530) 752-6350. You may also scan and email your completed form to firstname.lastname@example.org, or drop it off in person to the Unitrans Business Office located at 5 South Hall on the campus of the University of California-Davis.
Title VI Complaint Resolution Process
Complaints shall be taken seriously with an investigation completed within 30 days. The person filing the complaint shall receive a written response. If allegations were found to be correct, Unitrans will act immediately and take all necessary steps to correct the discriminatory actions.
Persons alleging discrimination as it relates to the provision of transportation services and transit related benefits may also file a complaint with the Federal Transit Administration by writing to the following address:
Federal Transit Administration, Region IX
ATTN: Civil Rights Officer
90 Seventh Street, Suite 15-300
San Francisco, CA 94103-6701
Federal Transit Administration Office of Civil Rights
Attention: Title VI Program Coordinator
East Building, 5th Floor – TCR
1200 New Jersey Ave., SE
Washington, DC 20590